Shipping & Delivery

Introduction

On this page, we will explain all about delivery estimates, processing time, and order delays.

Shipping Rates

We offer Free Shipping on all orders above $50 value and a standard shipping fee as below:

  • US orders: $3.99 (non-refundable) on orders with a value of $49 or less.
  • International orders: $4.99 (non-refundable) on orders with a value of $49 or less.

Shipping Destinations

We ship within the U.S. and to the majority of internal destinations. If you need special help with your order shipping please contact us.

Delivery Timeframes

Our delivery estimates can vary depending on your location, product demand on the current stock, season, etc.

Note: delivery times might be impacted during natural disasters or any other external forces including and not limited to pandemics.

Please allow 2-5 business days to process your order, once your order has been processed and shipped, you can easily track your order via My Account page, if there is an issue with your tracking number please contact us.

  • Shipping time frames within the U.S.:
    • Orders might take 7-15 Days to be received. In most cases, your order will arrive within 2 weeks or less.
  • Shipping time frames for the UK and Europe:
      • Orders might take 10-15 Days to be received. Some delays might take place due to Customs.
  • Shipping time frames for Canada and other destinations:
    • Orders might take 10-25 Days to be received.

Delayed Orders

If your order took longer than the expected delivery date by 10 business days, please send us an email at [email protected] and we will do our best to resolve the logistic issue or take the appropriate action to your satisfaction.

Sometimes orders would take longer than expected to be delivered for various reasons e.g. high season, extremely high demand for certain products, holidays, weather, natural disasters, external forces including and not limited to pandemics, etc…

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