Billing and Payments4 Which payment methods do you accept? Which currencies are supported? How can I view my order invoice? Is it safe to use my Credit Card information at the checkout?
Discount Codes and Promos3 How can I get my Birthday offer? What is Give $10 Get $10 referral program? Can I use multiple discount codes at the same time?
My Account4 Do I have to create an account to view my wishlist? I forgot my username or password What is the benefit of setting up an account Can one person have multiple accounts?
My Orders6 Do I need to create an account before placing an order I ordered an item and the colors look slightly different from the product images What should I do if I received an incorrect item? I received my order and some items are missing Can I change or cancel my order? How can I track my order?
Returns and Refunds6 What if I don’t like the product I ordered? How can I exchange an item? Do you offer refunds? How do I return an item? What is the return policy like for Non-U.S. customers? How long does it take to get my refund?
Shipping and Delivery4 Do you ship internationally? Do you offer expedited shipping? Do you offer order pickup? How long does shipping take?
Size Guide4 Size chart guide Which measurement system is used for the size charts? Are the size charts accurate? Where can I find the size chart?
Technical Support5 I am having a hard time placing a new order! I am having trouble logging into my account I am not receiving emails or updates? I placed a new order and did not get a confirmation email! I am having a technical issue!