Frequently Asked Questions

I placed a new order and did not get a confirmation email!

If you have placed a new order and received no confirmation by email, there is a chance that you have entered the wrong email address at the checkout or our email might have landed in your spam folder.

To view your order details, visit the Order Tracking page, and enter your order number and the associated email address.

If you cannot find your order details or require some help locating your order, feel free to contact us and we will be glad to assist you further.

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