Frequently Asked Questions

How can I track my order?

After placing a new order you can track it by visiting the Tracking page. If you have an existing account with us, please visit My Account page to view all of your orders and their tracking status.

If you have placed an order as a guest, and later on created an account with us, please contact us so that we can link the previously placed order to your new account.

Not to worry, our system will update you with more tracking details automatically by email once the package starts moving.

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